UOB Kay Hian Customer Service & Contact
UOB Kay Hian Malaysia can be reached by phone and email during business hours, or in person at its Kuala Lumpur head office and regional branches.
Open an Account →Ways to contact UOB Kay Hian — and when to use each
Malaysian clients can typically reach UOB Kay Hian through the following channels:
| Channel | Best for | When |
|---|---|---|
| Phone | General enquiries and urgent account questions | During business hours, Monday to Friday |
| Non-urgent questions and documentation | Replies typically within 1-2 business days | |
| Branch / dealer | Account opening, KYC documents and dealer-assisted trading | During branch opening hours |
Contact details and branch locations can change — confirm the current phone number, email and office hours on UOB Kay Hian's own channels before visiting or calling.
For account-opening or documentation questions, the Kuala Lumpur head office or your nearest branch is usually the most direct route, since dealer staff can review documents in person.